Support that speaks every customer's language
EspressoDesk is a multi-tenant B2B helpdesk with a shared inbox, live chat, and a knowledge base — ready from day one.
No credit card required. Cancel anytime.
- 1m 48s
- Median first reply
- 42%
- Tickets deflected by KB
- 2,300+
- Tenants served
Chat with support
Typically replies in 2 min
Everything your support team runs on
One workspace for email, chat, portal and docs.
Shared inbox
Assign, tag and resolve tickets together without stepping on each other.
Internal notes
Private context in yellow, right inside the conversation thread.
Live chat widget
Embeddable, responsive and themed to your brand in one snippet.
Knowledge base
Write once and publish with a side-by-side editor.
Multi-tenant
Isolated workspaces, per-tenant branding, central super-admin control.
AI chatbot & routing
24/7 answers grounded in your help center, plus automatic ticket assignment.
Pricing that scales with your desk
Pick a plan, then top it up with add-ons. All plans include a 14-day free trial.
All prices are net (excluding VAT/sales tax).
All prices are net and exclude VAT or sales tax. Lemon Squeezy acts as merchant of record and adds the applicable tax at checkout based on your country.
Starter
For a first support hire.
$29/mo
5 agents included
500 new tickets / month
- Shared inbox
- Internal notes
- Basic CRM
- Canned responses
Not included
- Human live chat widget
- Basic AI assistant
- Custom domain (CNAME)
14-day free trial
Subscriptions are non-refundable — cancel any time, effective at the end of the paid period.
Net price, tax added at checkout
Pro
For growing teams.
$79/mo
15 agents included
2,500 new tickets / month
- Everything in Starter
- Human live chat widget
- Round-robin routing
- Custom domain (CNAME)
- Knowledge base
- Basic AI assistant
14-day free trial
Subscriptions are non-refundable — cancel any time, effective at the end of the paid period.
Net price, tax added at checkout
Scale
For multi-brand operations.
$199/mo
30 agents included
10,000 new tickets / month
- Everything in Pro
- AI 24/7 live chatbot
- AI auto-deflection
- CSAT surveys
14-day free trial
Subscriptions are non-refundable — cancel any time, effective at the end of the paid period.
Net price, tax added at checkout
Scale beyond your plan limits without upgrading tiers.
Add-ons & calculatorLive chat widget
Drop one snippet on your site. It adapts to language and theme.
Chat with support
Typically replies in 2 min