Getting Started
Welcome to EspressoDesk: your first 15 minutes
Updated 2026-08-16
EspressoDesk gives your team one shared inbox for email and live chat, a knowledge base and a branded customer portal.
Start here:
- Finish the workspace setup and choose your workspace name and slug.
- Connect the mailbox your customers already write to, in Settings -> Email channel.
- Invite your agents in Settings -> Team.
- Install the live chat widget on your website, in Settings -> Live chat.
- Publish two or three knowledge base articles so the portal and the AI chatbot have something to work with.
Everything you do stays inside your workspace: tickets, contacts, articles and settings are never shared with other companies using EspressoDesk. Your 14-day trial starts the moment the workspace is created and needs no card.

