Customizing the widget colours and welcome message

In Settings -> Live chat you control how the widget looks without touching code. You can set the main widget colour, the header text colour, the background, the agent and visitor bubble colours and the input text colour, and you see a live preview beside the form.

The welcome message is the first thing a visitor reads when they open the chat. Keep it specific: say who answers and how quickly, for example "Hi! The support team is here Monday to Friday, 9 to 17 CET."

The widget shows its interface in English or Spanish depending on the visitor's browser language, and your colours apply to both.