Your branded customer portal

Every workspace has a portal at /p/your-slug. It shows your logo, your brand colour, your published knowledge base articles and, after sign-in, the customer's own tickets.

Set the logo and brand colour in Settings -> Workspace. Because the portal is scoped to your slug, customers never see another company's articles or tickets.

Link the portal from your website, your email signature and your chat widget. It reduces repeat questions: many customers find the answer in an article before they open a ticket, and those who do open one can follow it without writing to ask for a status update.